Shivam has worked in the private, philanthropic, government and nonprofit sectors, and brings a multidisciplinary lens to her work as a leading advisor on matters of strategy and innovation. She started Summit Advisors in 2010 to support entrepreneurial leaders trying to solve big problems that help those students and families farthest from opportunity. In 2020, Shivam co-founded 1953 Tequila – the only ultra-premium tequila that is additive free and led by women at every level. 1953 has been featured on The Today Show three times, earned a gold medal at the 2025 San Francisco World Spirits Competition, and was named the Best Craft Anejo and Best Additive Free Anejo by The Robb Report and Men's Journal respectively.

Shivam previously worked at the Chan Zuckerberg Initiative (CZI), where she served as a senior leader on the Education team. In this role, she provided cross-cutting leadership on a broad range of organizational and investment matters focused on promoting equality and unlocking human potential. Prior to joining CZI, Shivam led E.L. Haynes as their interim executive director, worked at the US Department of Education’s Office of Innovation & Improvement where she ran the first Investing in Innovation (i3) competition, and served as Deputy Director on the Education team at the Bill & Melinda Gates Foundation where she oversaw education reform efforts in New York City and along the east coast. Earlier in her career, Shivam was an Associate Partner at NewSchools Venture Fund, where she co-founded their east coast office. Shivam previously worked in the private sector as a management consultant at McKinsey and as an investment banking analyst at Bear Stearns.

She received a bachelor’s degree in Economics and Government from Georgetown University, studied at the London School of Economics, and earned her MBA from Harvard Business School, where she was co-president of the Social Enterprise Club. She currently serves on multiple boards, including DC's public television and classical radio station, WETA. She lives in DC with her husband, Raj Shah, and their three children.